Get help from PMX¶
Phone: (224) 880-0200
Email: support@pmxtech.co
What to send us¶
The more of this you can include, the faster we can fix it:
- Your name and your organization
- Your location or office, if you have more than one
- Which phone or extension is affected
- One phone or several?
- Incoming calls, outgoing calls, or both?
- The exact error on the screen, if there is one
- The approximate time it happened, for example "about 2:15 PM today"
- A screenshot or photo of the screen, when it helps
You don't need to know what's causing the problem. Tell us what you see, and PMX will handle the technical side.