Skip to content

Get help from PMX

Phone: (224) 880-0200
Email: support@pmxtech.co

What to send us

The more of this you can include, the faster we can fix it:

  • Your name and your organization
  • Your location or office, if you have more than one
  • Which phone or extension is affected
  • One phone or several?
  • Incoming calls, outgoing calls, or both?
  • The exact error on the screen, if there is one
  • The approximate time it happened, for example "about 2:15 PM today"
  • A screenshot or photo of the screen, when it helps

You don't need to know what's causing the problem. Tell us what you see, and PMX will handle the technical side.