PMX Phone Help¶
Step-by-step guides for your PMX business phone service. Pick a topic below or use the search bar at the top.
- New to PMX? Start with the getting started checklist.
- Voicemail — Set up and use your voicemail, or get voicemails by email.
- Calls — Pause business calls, forward calls to your cell, or ring only during business hours.
- Desk phones — Grandstream GRP2615 quick guide.
- Apps — Use your office line on your cell with SNAPmobile, or on your computer or cell with CloudieConnect.
- Texting — Send texts with your business number.
- Something not working? Start with my phone isn't ringing, my phone isn't working, or "Line Forbidden". Then contact PMX.
Handy codes¶
Dial these from your desk phone.
| Dial | What it does |
|---|---|
5001 |
Check your voicemail from your own phone |
5000 |
Check your voicemail from any other phone |
*72 + number |
Forward all your calls to that number |
*73 |
Turn call forwarding off |
*78 |
Turn Do Not Disturb on |
*79 |
Turn Do Not Disturb off |
*67 + number |
Hide your caller ID for one call |
7 + extension |
Send a call straight to someone's voicemail (while transferring) |